UD Apartments - Atocha Stylish with Pool

Booking rules

CHECK-IN:
Registration and all payment are required before arrival.
Standard Check-In Time is from 15:00 to 21:00.
- FREE ONLINE SELF CHECK-IN and easy access to the property by digital key.
- NO Check-In after 23:30, not even in case of unexpected events or delays.

CHECK-OUT:
- Standard Check-Out is max at 10:30 am.

SECURITY DEPOSIT:
The Security Deposit is charged by Credit Card before arrival, during the Online Check-In Process. It will be refund after departure, unless there are proven damages or bad behaviors (party, noise, smoking…). NO CASH accepted.
CITY TOURIST TAX:
City Tax is not included in the rent and will be charged during the Online Check-In Process. NO CASH accepted.

Cancellation policy

Accepted payments

American Express
Euro/Master Card
Maestro
Visa

Security deposit

Euro 300,00

Check in time

From 15:00 to 20:00

Check out time

Before 10:30

Arrival instructions

To improve our Guest’s service, we have implemented and included in your reservation the use of ONLINE SELF CHECK-IN. You can have free access to the apartment just using your smartphone without keys’ handover and personal interactions with the Reception personnel.

ONLINE SELF CHECK-IN "Avoid extra charges & Keep Social Distance"

NOTES:
- Please inform expected arrival time min. 48h in advance at: reservation@urbandistrictapartments.com
- Please complete your online registration min. 48h before arrival.

Some key instructions for a quick & smooth access to the apartment:

- You can access the apartment from 3PM / 15:00 of the day of your arrival going directly at the apartment’s address.
- The registration & apartment’s access are both available ONLY using your mobile phone / smart phone and our Vikey WebAPP.
- No apartment’s keys will be handed-over/delivered by any person.
- ALL Guests details, passport picture and local tourist taxes are required by the local laws.
- Key will be valid unitl the day of your departure at 10:30am.

STEP 1 GUEST REGISTRATION:
Proceed with the Guest’s Registration and with the pending payments (if any) 7 days before the arrival date, for you and all the people travelling with you.

STEP 2 GUEST DATA VALIDATION:
Your data and payments will need to be validated by our reservation office. No validation will be done during the weekends.

STEP 3 DATA CONFIRMATION
Our office will validate your data and payments and confirm the access. The VIRTUAL KEY WILL BE ACTIVATED on the Vikey WebAPP.

STEP 4 VIRTUAL KEY.
After validation, You can access the apartment using the OPEN buttons on the Vikey WebAPP or using the code shown on it.

>> PLEASE ASK FOR YOUR ONLINE CHECK-IN to:
reservation@urbandistrictapartments.com
(min. 7 days before your arrival) <<

Urban District Apartments
Office open Mon - Fri / 10am-7pm (holiday excluded)
Oficina abierta Lun - Vie / 10h - 19h (Fiestas excluidas)

Contacts/Contactos:
reservation@urbandistrictapartmemts.com
Office: +34 935 306 019
Mobile: +34 653 490 165
WhatsApp only available office hours
24h Emergency number available only for staying guests
Emergencia 24h solo disponible para alojados