UD Apartments - Atocha Stylish with Pool

The Urban District Apartments - Madrid Atocha are located in central area of Atocha and are surrounded by the most emblematic cultural attractions of Madrid such as the Museo del Prado, the Museo Reina Sofia and the traditional district of Barrio de Las Letras. The apartments are extremely well decorated with love for details and contemporary design. The apartments are fully equipped and fully featured with all you need to feel like at home, such as Wifi, Coffee maker, Air Conditioning and washing machine. Some of the apartments comes with a communal pool so that you can relax and refresh during the hot Madrid' summer. The Urban District Apartments - Madrid Atocha are extremely well connected with the rest of Madrid, with the airport, with metro or Ave (High Speed Train). The Urban District Apartments - Madrid Atocha are rent as Self Catering apartments, but on request you can choose from a variety of concierge services provided by our team in Madrid, which will be always available to support you on site, so to convert your stay in an unforgettable experience. Urban District Apartments - Madrid Atocha: the perfect option for your stay in Madrid.

Booking rules

CHECK-IN:
Registration and all payment are required before arrival.
Standard Check-In Time is from 15:00 to 21:00.
- FREE ONLINE SELF CHECK-IN and easy access to the property by digital key.
- NO Check-In after 23:30, not even in case of unexpected events or delays.

CHECK-OUT:
- Standard Check-Out is max at 10:30 am.

SECURITY DEPOSIT:
The Security Deposit is charged by Credit Card before arrival, during the Online Check-In Process. It will be refund after departure, unless there are proven damages or bad behaviors (party, noise, smoking…). NO CASH accepted.
CITY TOURIST TAX:
City Tax is not included in the rent and will be charged during the Online Check-In Process. NO CASH accepted.

Cancellation policy

Accepted payments

American Express
Euro/Master Card
Maestro
Visa

Security deposit

Euro 300,00

Check in time

From 15:00 to 20:00

Check out time

Before 10:30

Arrival instructions

To improve our Guest’s service, we have implemented and included in your reservation the use of ONLINE SELF CHECK-IN. You can have free access to the apartment just using your smartphone without keys’ handover and personal interactions with the Reception personnel.

ONLINE SELF CHECK-IN "Avoid extra charges & Keep Social Distance"

NOTES:
- Please inform expected arrival time min. 48h in advance at: reservation@urbandistrictapartments.com
- Please complete your online registration min. 48h before arrival.

Some key instructions for a quick & smooth access to the apartment:

- You can access the apartment from 3PM / 15:00 of the day of your arrival going directly at the apartment’s address.
- The registration & apartment’s access are both available ONLY using your mobile phone / smart phone and our Vikey WebAPP.
- No apartment’s keys will be handed-over/delivered by any person.
- ALL Guests details, passport picture and local tourist taxes are required by the local laws.
- Key will be valid unitl the day of your departure at 10:30am.

STEP 1 GUEST REGISTRATION:
Proceed with the Guest’s Registration and with the pending payments (if any) 7 days before the arrival date, for you and all the people travelling with you.

STEP 2 GUEST DATA VALIDATION:
Your data and payments will need to be validated by our reservation office. No validation will be done during the weekends.

STEP 3 DATA CONFIRMATION
Our office will validate your data and payments and confirm the access. The VIRTUAL KEY WILL BE ACTIVATED on the Vikey WebAPP.

STEP 4 VIRTUAL KEY.
After validation, You can access the apartment using the OPEN buttons on the Vikey WebAPP or using the code shown on it.

>> PLEASE ASK FOR YOUR ONLINE CHECK-IN to:
reservation@urbandistrictapartments.com
(min. 7 days before your arrival) <<

Urban District Apartments
Office open Mon - Fri / 10am-7pm (holiday excluded)
Oficina abierta Lun - Vie / 10h - 19h (Fiestas excluidas)

Contacts/Contactos:
reservation@urbandistrictapartmemts.com
Office: +34 935 306 019
Mobile: +34 653 490 165
WhatsApp only available office hours
24h Emergency number available only for staying guests
Emergencia 24h solo disponible para alojados

• BE CAREFUL WHEN USING ELECTRICAL EQUIPMENT. European voltage is 220V. Please take extra care when using foreign equipments to avoid fire risk. Check how the electrical system works before using it .

• USE OF PERSONAL INFORMATION. Personal guest's information will be stored and safely managed by the Property Manager according to the rules and laws in use in the Country where the property is located. “In the name of the company we handle the information that you give us with the purpose of providing you with the service requested and prepare the billing accordingly. The information given will be kept during our relationship or the years required to comply with the legal obligations incurred. They will not be forwarded to third parties except in cases of legal requirements. Hereafter, you are entitled to obtain confirmation as to whether in Urban District Apartments we are dealing with your personal data, therefore you have a right to access to your personal information, rectify inexact data or request its removal when it is no longer necessary, directing your petition to gdpr@urbandistrictapartments.com"

• RESPECT YOUR NEIGHBOURS. We consider the rest and respect of neighbors very important. Any violation of the above rules, such as party or noise..., might imply the request of leaving immediately the property without any reimbursement.

• RESPECT YOUR NEIGHBOURS. Noise must be kept to a minimum level after 10:00pm.

• RESPECT THE PROPERTY. It is prohibited any act of vandalism to the property, its content, outdoor stuff and surrounding properties.

• RESPECT THE ENVIRONMENT. Please switch off the lights and air conditioning on leaving the apartment.

• RESPECT THE ENVIRONMENT. Do not leave air conditioning ON when windows are open.

• PROTECT YOUR VALUABLE. Put your valuable in the safe box (if available) and close the doors and windows safely with the keys. We decline any responsibility in case of stolen valuable or any rubbery in the apartment.

• PROPERTY ACCESS. Access to the property is limited to the people included in the reservation and registered at the check-in.

• NO SMOKING. Fine might be charged on Security Deposit.

• NO PETS ALLOWED, in the apartment and in the common area. Fine might be charged and taken from Security Deposit.

• NO PARTIES ALLOWED, in the Apartment and in any common area. Fine might be charged and taken from Security Deposit

• NO BIKES ALLOWED, in the property. Bikes shall be locked outside the property.

• LOSS OF KEYS. The replacement of lost/stolen keys will be charged to the client.

• LEAVE IT IN GOOD CONDITIONS. You are staying in a Self Catering apartment. At the end of your stay the apartment must be left organized and in a good state. Fine might be applied and taken from your Security Deposit if this would not happen.

• GUESTS BELOW 18 YEARS ARE NOT ADMITTED, if not accompanied by an adult

• DAMAGES. In case of any damage caused to the apartment or to its contents, please inform the property manager. The customer will be responsible for proven damage and charged accordingly.

• BEHAVE SAFELY. Guests shall act safely within the property. The Property Owner or Property Manager will not be responsible for any kind of damage, direct or indirect, that may be caused as a result of misuse or unsafe behaving of the Guest.

• USE OF THE PROPERTY. It is not permitted to use the apartment for any other purposes except as a vacation rental, serviced apartment or corporate housing, within the terms of the reservation made.