Azalo Country House - Mandorlo Suite

Azalo Country Homes Noto

Booking rules

PERSONAL CHECK-IN @Property

Online Registration and pending payments are required before arrival.

Please request your Personal Check-in min. 48h in advance: reservation@azalocountryhomes.com / Check-in / Local Support +39 351 599 1709
Meeting point is: @Property

Standard Check IN is from 16:00 to 20:00.
Late Check IN (from 20:00 to 22:00) has an extra charge of 40 Euros.
Early Check-In (starting from 12:30pm, if available and agreed in advance) - 40 Euros
NO Check-in after 22:00, not even in case of unexpected events

Standard Check OUT is max at 10:00 am.
- Late Check Out not available

Security Deposit is taken only by Credit Card (no cash) before arrival and it will be refunded on the credit card after departure unless there are proven damages or bad behaviors (party, noise, ...)

Tourist Tax not included, charged in advance / before arrival.

Cancellation policy

Accepted payments

Euro/Master Card
Visa

Security deposit

Euro 300,00

Check in time

From 16:00 to 20:00

Check out time

Before 10:00

Arrival instructions

1. Meeting point is @Property

2. Personal Check-in will take place in the property. Keys will be delivered during Check-in.
3. All guests have to be identified with a valid ID or Passport. Online Registration is required before arrival.
4. Call the provided Contact Person min. 1 hour before the Arrival or when you leave Catania's Airport
5. Standard Check IN is from 16:00 to 20:00. Late Check IN (from 20:00 to 22:00) has an extra charge of 40 Euros.
6. Standard Check OUT is max at 10:00am. Late Check Out not available.
7. Security Deposit is taken only by Credit Card (no cash) before arrival and it will be refunded on the credit card after departure unless there are proven damages or bad behaviors (party, noise, ...)
8. Tourist Tax is not included.

• BE CAREFUL WHEN USING ELECTRICAL EQUIPMENT. European voltage is 220V. Please take extra care when using foreign equipments to avoid fire risk. Check how the electrical system works before using it .

• USE OF THE PROPERTY. It is not permitted to use the apartment for any other purposes except as a vacation rental, serviced apartment or corporate housing, within the terms of the reservation made.

• USE OF PERSONAL INFORMATION. Personal guest's information will be stored and safely managed by the Property Manager according to the rules and laws in use in the Country where the property is located. “In the name of the company we handle the information that you give us with the purpose of providing you with the service requested and prepare the billing accordingly. The information given will be kept during our relationship or the years required to comply with the legal obligations incurred. They will not be forwarded to third parties except in cases of legal requirements. Hereafter, you are entitled to obtain confirmation as to whether in Urban District Apartments we are dealing with your personal data, therefore you have a right to access to your personal information, rectify inexact data or request its removal when it is no longer necessary, directing your petition to gdpr@urbandistrictapartments.com"

• RESPECT YOUR NEIGHBOURS. We consider the rest and respect of neighbors very important. Any violation of the above rules, such as party or noise..., might imply the request of leaving immediately the property without any reimbursement.

• RESPECT YOUR NEIGHBOURS. Noise must be kept to a minimum level after 10:00pm.

• RESPECT THE PROPERTY. It is prohibited any act of vandalism to the property, its content, outdoor stuff and surrounding properties.

• RESPECT THE ENVIRONMENT. Please switch off the lights and air conditioning on leaving the apartment.

• RESPECT THE ENVIRONMENT. Do not leave air conditioning ON when windows are open.

• PROPERTY ACCESS. Access to the property is limited to the people included in the reservation and registered at the check-in.

• NOT ALLOWED, CHILDRENS BELOW 6 YEARS.

• NOT ALLOWED, CHILDRENS BELOW 3 YEARS.

• BEHAVE SAFELY. Guests shall act safely within the property. The Property Owner or Property Manager will not be responsible for any kind of damage, direct or indirect, that may be caused as a result of misuse or unsafe behaving of the Guest.

• DAMAGES. In case of any damage caused to the apartment or to its contents, please inform the property manager. The customer will be responsible for proven damage and charged accordingly.

• LEAVE IT IN GOOD CONDITIONS. You are staying in a Self Catering apartment. At the end of your stay the apartment must be left organized and in a good state. Fine might be applied and taken from your Security Deposit if this would not happen.

• LOSS OF KEYS. The replacement of lost/stolen keys will be charged to the client.

• NO PARTIES ALLOWED, in the Apartment and in any common area. Fine might be charged and taken from Security Deposit

• NO PETS ALLOWED, in the apartment and in the common area. Fine might be charged and taken from Security Deposit.

• NO SMOKING. Fine might be charged on Security Deposit.

• NOT ALLOWED, CHILDRENS BELOW 8 YEARS.